When it comes to choosing a partner for home mobility solutions, aftersales support is a critical aspect that cannot be overlooked. It is Vimec’s priority to provide its partners and customers with excellent aftersales support for home lifts, platform stairlifts or platform lifts.
We integrate after-sales support into our company’s core values as a service and a strategic initiative. We are committed to providing our partners with reliable and efficient support so they can deliver the best possible experience to their customers.
All partners, no matter their size or location, receive aftersales support from Vimec Srl. Among the company’s services are technical assistance, spare parts supply, and maintenance.
Technical Assistance: Vimec Srl’s aftersales technical assistance is aimed at ensuring that partners can get quick and efficient support whenever they need it. The company’s team of experienced technicians is always ready to provide remote assistance or on-site support, depending on the nature of the issue.
Spare Parts Supply: Vimec Srl understands that partners need quick and reliable access to spare parts to ensure that their customers’ mobility solutions are always up and running. The company has a well-established spare parts supply dedicated portal that ensures that partners can get the required parts on time.
In addition to the above services, we also provide training and certification programs for our partners’ technicians. This ensures that partners have the necessary knowledge and skills to provide the best possible service to their customers.